Privacy Policy

Because your privacy is critically important to us, we at GeneBio Systems developed this Policy to

ensure our commitment and accountability.

Personal Information collected by GeneBio Systems

GeneBio Systems collects information that helps us to conduct the business as well as to help us to help you, our customers. The types of information include:

  • Customer Name
  • Business Address
  • Email address
  • Phone Number
  • Fax Number
  • Credit Card Information
  • Banking Information
  • Order History

Gene Bio Systems only collects Personal and Other Information from customers when they provide it at a time of their choosing.

Purpose of Personal Information Collected by GeneBio Systems

The type of activities we may conduct using the information include emails, calls and visits to inform our new products/services, product recalls, or follow up on your inquiries in order to conduct our business as a supplier of molecular biology products and services.

Consent

GeneBio Systems will not use your personal information for any purpose except those mentioned in this Policy without first obtaining your consent.
When you provide us with the information to complete a transaction, verify your credit card to complete payment, place an order, arrange for a shipping, delivery or return a purchased product/service, you consent for us to collect the information in order to complete the immediate transaction. We may also ask for your personal information for a reason such as being able to better help you on an ongoing basis. If this information is incorrect, or outdated, please let us know at order@genebiosystems.com, we will gladly update it.

If you would like to prefer that we do not keep your information, you may withdraw your consent for us to keep the information, at anytime, by contacting us at order@genebiosystems.com or mailing us at: 3357 Petrie Way, Oakville, Ontario, Canada L6L 6V7.

Safeguards at GeneBio Systems

We are committed to protecting any of the Information of our customers and will take all steps prevent Personal Information from being stolen, disclosed, accessed or modified. These steps will include: restricting access to physical and electronic copies of Personal Information, restricting access to Personal Information to only those who “need to know”, such as those of our employees, contractors and affiliated organizations that need to know that information in order to process it on our behalf or to provide services available at our websites, and that have agreed not to disclose it to others.

Disclosure of Personal Information

Other than to our employees, contractors and affiliated organizations, as described above, we disclose personally-identifying and proprietary information only if you violate our Terms of Service, in response to a subpoena, court order or other governmental request.

Including:

  • when GeneBio Systems is required or authorized by law to do so,
  • when you have consented to such disclosure;
  • where it is necessary in order for GeneBio Systems to collect amounts owing by you to us
  • if GeneBio Systems engages a third party to provide administrative or other services to us; in that case said third party is also bound by this Policy;
  • if the information is already publicly known.

Changes to this Privacy Policy

From time to time GeneBio Systems will review the policies and associated procedures and thus this Policy may undergo change.

Responsibility &Requests for Access and Corrections

This Policy and its implementation is the responsibility of GeneBio Systems, Inc.. If you have any questions, concerns, or simply wish to inquire about or update your personal information, please contact GeneBio Systems at order@genebiosystems.com .